22 February 2010

Royal Dutch Shell plc has selected Quint Wellington Redwood as its partner for ITIL® version 3 education. The coming three years Quint will supply ITIL® courses worldwide for Shell employees.

Training
Target staff within the Shell organization includes IT Business Interface staff; operational IT staff; team leaders in operations management roles; IT service managers and IT process owners. Quint offers the Intermediate, Expert and Master modules of ITIL® v3 and the Bridging modules between ITIL® v2 and v3. One of the reasons Royal Dutch Shell plc has chosen Quint is the capability to offer training worldwide in different learning types, deploying local staff. Learning types include open enrollments, classroom based, virtual and e-learning.

Dick Smith, IT Learning Advisor at Shell Learning, about the co-operation with Quint: “Quint has an extensive range of high quality ITIL® learning options and they have staff in all our main IT centers. This makes them a great partner for us in our efforts to have best-in-class courses that build important capabilities in our IT staff, available for us to use globally and in simple and efficient ways”.

Contribution to Royal Dutch Shell’s Objectives
Brigitte Noordegraaf, partner at Quint, about the co-operation with Royal Dutch Shell plc: “We are proud to be the worldwide partner of Shell. It underlines the fact that we are a solid and truly worldwide company.” René Hagen, COO and responsible for Global Education Services, about the education program:  “With our courses we will contribute to an understanding of the best practice framework within the IT department of Royal Dutch Shell plc. This will help Shell IT-staff to function on a higher level.”